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Payments with Stripe

Activate Stripe, get paid by card, and find out when your money arrives

With Stripe enabled, a Pay Now button appears on your invoices and your clients can pay you by debit or credit card. This article shows you how to activate Stripe and how long it takes to receive your money.

Before you start

  • You need a Stripe account - if you don't have one, the app will help you create it

  • Stripe is the payment processor and handles all payments within your Stripe account

  • If you run into any issue with a payment, contact Stripe support first

Activate Stripe payments

  • Go to Settings - Payment options - Stripe payments

  • Create a new Stripe account or use an existing one

  • When the process is finished, you are taken back to your app account

What happens when a client pays

  • The payment is recorded in the document history

  • The invoice is marked as paid automatically

  • Transaction fees apply - take a look here

How long it takes to get paid

  • First payout: 7 - 10 days after the first payment. This holding period is required by anti-money laundering rules and reduces the risk of fraud.

  • United States and Australia: usually up to 2 business days

  • Canada, the UK and Ireland: up to 7 business days

Note:

  • Make sure your business and bank details in your Stripe account are correct, otherwise your payout may be delayed

  • All processed payments, declined payments and bank deposits are handled exclusively by Stripe

  • If you don't see your money in your bank account, check your Stripe Dashboard for the current payment status


Didn't find what you were looking for? Contact our support team, and we'll sort it out for you.

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