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Subscription isn't active
Subscription isn't active
Updated over 2 months ago

Isn't your subscription active?
Did you pay for a subscription but you can't create an invoice or an estimate?

Take a look at possible reasons:

Exceeding invoices

You have reached the maximum number of invoices.

A subscription is valid from its purchase for another month/year.

Only a Premium subscription offers unlimited invoices.
Learn more about an upgrade.

Using a specific feature

You try to use Quotes/Estimates or another feature.

Take a look to our pricing (under Settings - Subscription in the app) and check if the feature is in your actual subscription.

Have you tried the above and still no luck?

Then we weren't notified by about your purchase

In that case, send us

  • your Apple bill​ or a screenshot of an Apple subscription
    (see examples below)

  • your Google Play Order with a GPA number

Then contact us and we will activate it for you right away!

Example of an Apple invoice and subscription screenshot

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