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Subscription isn't active
Subscription isn't active
Updated over a week ago

Isn't your subscription active?
Did you pay for a subscription but you can't create an invoice or an estimate?

Take a look at possible reasons:

Exceeding invoices

You have reached the maximum number of invoices.
Only a Premium subscription offers unlimited invoices.

Using a specific feature

You try to use Quotes/Estimates or another feature with a lower subscription.

Take a look to our pricing (look to Settings - Subscription) and check if the feature is in your actual subscription.

Have you tried the above and still no luck?

Then we weren't notified by Apple/Google about your purchase

In that case, send us

  • your Apple bill​ or a screenshot of an Apple subscription
    (see examples below)

  • your Google Play Order with a GPA number

Then contact us and we will activate it for you right away!

Example of an Apple invoice and subscription screenshot

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