Let your client first check the spam folder
An email might end up in the spam folder or get filtered out by the recipient’s security settings, which is something neither we nor you can fully control.
What you can do:
What you can do:
Change the wording
By changing the default email text and subject the chances are higher your email doesn't get filtered. Change the text and subject under Settings > Client communication
Use a different email
Change the email address from which you send your emailsShare/send a PDF files
From the action menu select Export as PDF and select an app (e.g. Gmail, Whatsapp) that supports PDF files. You can send PDF files as regular files to your client with any suitable app.Text/Share online links
Instead of a file you can send or share a link. You can send it as a message as well. The link will point to an online invoice, your customers can view it, pay directly online or download as PDF.