Need to log in with a different email - for example, because your old one no longer exists? Our support team can change it for you.
Note: you can't change your login email in the app yourself. Our team makes the change, so your data and subscription stay connected to your account.
What changes, and what doesn't
Your invoices, clients, items and settings stay exactly the same
If you bought your subscription through Apple or Google, it stays active
From then on, you log in with the new email on all your devices
The new email can't already belong to another account. If it does, we'll sort that out first.
How to request the change
Contact our support team with:
Your current login email
The new email you want to use
Your business name as it appears in the app
We'll let you know once it's done. You'll then get a new login link at your new email address.
Can't access your old email?
No problem - we can still change it. Contact us through the chat in the app, or from your new email address, and include the details above so we can confirm it's you.
Have more than one account?
For example, one you used without signing up and one registered with your email. Let our support team know, and we'll help you find the best solution.
Didn't find what you were looking for? Contact our support team, and we'll sort it out for you.